Sunday, September 30, 2007

More on Superintendent's blogging and a description of what "blogging" is

I posted about this a while ago -- there was some controversy a couple of Board meetings ago with respect to the Superintendent writing his own blog. Kim Cranston, the Rockwood Director of Communications, put together a great case for why Dr. Larson should have a blog, how it would help communication with the community, and showed how other districts and superintendents are already doing it. I thought I would add a few links to some of the blogs that she found as well as some others, so you readers can check for yourselves on how it works.

Kim Cranston's Links



My Links


From looking at these links, and the ease through which I found them (a bunch of really simple google queries), it is abundantly clear that districts who are looking forward to the 21st century are encouraging new, modern, effective electronic means of communication between their citizens/customers and the administration. The corollary of that is that Boards who are actively preventing their administration from joining the 21st century may be spending most of their time looking backwards. Is this what we want?

What are blogs?

Blogs, or more formally web logs are a kind of online diary. There are about the easiest way possible to publish your thoughts on the internet in a way that anyone can read them. The thing that differentiates them from email, frequently asked questions lists, and normal web pages, is that blogs enable a two-way conversation. Each blog post has a section following the article where readers can add their own comments to the post. The author can read these comments, reply to them, and carry on a conversation with real, live people.

There are already places on the Rockwood site, like Ask the Supt, where a teacher, student, parent, or patron can send an email to the Superintendent. These, however, represent one-way communication. The asker gets a direct reply, and no one else gets to see the answer. Questions that are asked frequently get added to the Frequent Asked Questions list on that same page. There is nowhere on the site where people can engage in two-way, interactive, personal communication with the Superintendent, other than on this potential blog.

Reading a blog

There are a couple of ways to read what is written on a blog. The easiest way is to just visit the website where the blog lives. There, you can see the content, see past articles, read comments, submit comments, send email, and more. Very easy, as its the same model of visiting a website that we're all used to.

But there is another way.

I'm going to get a little technical for a second, but it won't last long. One other characteristics that blogs have is that they broadcast updates when new articles are added. Using a kind of message called Really Simple Syndication (RSS), they send out announcements of changes to blog comments. On my blog, you can see a small orange rectangle with three short, white arcs on the right side. This is my RSS link. If you have a piece of software called a Blog Reader, you can subscribe to these RSS announcements. Then, when a change is made to a blog to which you're subscribed, you'll be notified, and the new article will be ready and waiting for you in your Blog Reader. I guess you can think of it as a way of building your own customized newspaper carrying articles about topics you're interested in reading about. I follow about 100 blogs every day, consisting of 30-40 new posts daily.

So, what Blog Readers are out there for you to use? The easiest way is to use Google Reader. This is a service provided by Google that allows you to subscribe to these announcements and read the articles that are ready for you. Its a really easy site to use, with lots of help. If you have any problems getting it up and running for you, drop me a note, and I'll help. Aside from that, there are programs that you can run on your Windows, Mac, or Linux desktop that will do the same thing. My favorites are Omea Reader for windows and New News Wire for Mac (I don't have a favorite for Linux, but if you're using Linux, I probably don't need to help you with this!).

Once you do decide to use a Blog Reader, your next challenge is to find good blogs to read. I can help! If you right-click this link and save the contents as a file, you'll download a file to your computer that contains the RSS addresses of four different blogs -- this one, and three from Rockwood. You can use this file to import these blog subscriptions into your reader. Again, any of these tools should give you lots of help in doing this, but the key is that you're looking for some menu entry or link about "Import Subscriptions" or something like that. Import this file, and you'll be on your way! And again, if you have any problems, let me know, and I'll try to help.

Adding articles to a blog

Posting to a blog is easy. Using a fill-in-the-blank text box on a website like blogspot.com, where this blog is hosted, you can write what you want to, add links to other web sites, add images, highlight text, and press Save to create your message easily and in a non-technical manner. I'm sitting in a Bread Company right now, in fact, typing this into my blog. Its really easy, I blog all the time, and anyone can do it.

Contrast this with regular websites on the internet. Formal websites require designers and programmers to work for days and weeks to create the appearance ("look and feel" in technical parlance) and feature set that will be used by its visitors, and then each page needs careful attention to make it look correct for all its visitors. Any website you visit, like Yahoo!, STLtoday, or Rockwood, requires these professionals.

Conclusion

I'm sorry if part of this post got a little technical. Welcome to the internet! You can take comfort in the fact that your kids can probably explain this stuff to you if I wasn't clear about it :) Seriously, blogging is a great way to establish connections with readers all over the district, and even world. I have readers of my professional blog from all over the world -- they send me comments, I answer their questions, and we learn from each other.

Its easy, its free, and its the wave of the future. Rockwood should catch that wave now, or risk being swept out to sea, as just another fish in the big pond.

-- bab

Monday, September 17, 2007

One reason why I respect Dr. Larson

People sometimes add little sayings or bits of wisdom at the bottom of their email messages. I have a few different ones on mine, mostly for professional words of wisdom.

At the bottom of Dr. Larson's email, he has a quote that just fits perfectly how a great leader should think:

It is amazing what you can accomplish if you do not care who gets the credit. --Harry S. Truman


As a leader and agent of change in my professional life, I have always tried to live my life by this credo. I have tremendous respect for anyone else who does as well.

It is statements like this, and living ones life in accordance with them, that separate those who lead from those who manage.

-- bab

Thursday, September 13, 2007

Yet another bored meeting report for September 6th, 2007

Hi, all,

I'm experimenting a bit with a new format for these messages. They can get rather long, so I'm trying to find a way to make reading them more manageable. My initial thought it to have a table of contents with links to the interesting sections, so people can jump to what they're interested in reading.

If you have any strong feelings about this organization, please let me know.

Table Of Contents



The full BOE met this past Thursday, Sept 6th. As is their usual pattern, there was to be a short, 15 minute open session, an hour long closed session, followed by a resumption of the open session. The initial open session, however, lasted for over an hour, which forced the board into a 20 minute closed session, which they continued after the second open session. I have some opinions on why this first session took so long that I'll discuss in another post soon.

Also, I apologize for the length of this summary, but it is only a reflection of the length and level of detail seen in the meeting itself.

Enrollment numbers

First up, Shirley Broz spoke about updated enrollment counts. The original intent of this report was supposed to be about secondary student figures, but the board asked about elementary figures as well, so Shirley included those as well. Summarizing what was said, enrollment is up more than projected. Residential growth is fairly close to their models, which is expected year after year. Voluntary enrollment, which is made up of Voluntary Transfer Students (VTS), however, is up much more than was expected. This seemed to disturb a portion of the board (think the Gang of Four). Most of the rest of the report centered around why the number of VTS children was not dropping as rapidly as the Board had specified, where the students were going, and how to bring the numbers down to where they were intended to be.

Dr. Art McCoy helped Mrs. Broz explain what was happening, and his explanation made a lot of sense. According to actual, measured data, the district used to experience a loss of about 150 VTS children during the first semester of each year, and students previously only stayed in the program for 2-3 years. This has stopped happening, as these children and their parents are choosing to stay in Rockwood for longer. As this trend in the data has changed, this has caused the spike that we're seeing now in VTS. Dr. McCoy further explained that Rockwood only accepts elementary students into VTS, with the exception of accepting older siblings of previously enrolled children. This amounted to about 15 high school students for this school year. Mary Battenberg explored a bit, eventually arriving at the fact that most of these secondary VTS children ended up at Lafayette High, and was more than a little curious why. Dr. McCoy explained that Lafayette was part of Zone 2, which is a section of the city that is specifically assigned to Lafayette and its feeder schools. Zone 2 is larger than other zones in the city, so it makes logical sense that more of the city transfer students would end up at Lafayette. Mary seemed less than satisfied with this explanation, but they eventually moved on. (Mary had more questions later specifically about the number of counselors who rotated through Lafayette and its feeder schools to help counsel and advise the VTS children in that region. More on this later).

In the end, Mrs. Broz reflected on the projections that she used to come up with these numbers, describing the parameters to the projections as something that she was directed to use by the board many years ago. These parameters are directly responsible for the results in this year's projections, and she invited the board to help her set new parameters. There was no closure on this issue, but the board did decide to freeze the numbers of VTS children in an effort to get down to their intended levels.

This conversation took about 1/2 an hour of the 15 minutes planned for the first open session. A large part of the time was consumed with one Board member in particular examining each and every detail of each and every statement made. Both Shirley Broz and Dr. McCoy acquitted themselves admirably under this questioning, seemingly always having the information in their heads that was needed to answer the questions. Truly a job well done.

Dr. Larson's Blog

Clearly, if you are here reading this, you know what a blog is. You have seen at least one, and have at least rudimentary knowledge of how they work. (By the way, I have a professional blog as well, where I write about software development issues, project management, organizational change, team building, cooperation, and other soft-skills) I, personally, have been blogging since 2004, and I keep up to date with about 50 blogs a day on those same subjects. The reason I'm stating these facts is that I want to establish myself as at least knowledgeable about the subject, if not an expert. This characterization of myself as someone in-the-know about this topic puts me far ahead of most of the current Board.


Kim Cranston, Director of Communications for Rockwood, brought a proposal to the board suggesting that Dr. Larson be allowed to publish a weblog (kind of like this one, but managed more tightly) for internal and external use. Mrs. Cranston made an excellent, well-thought out and defended case for why the Board should allow this blog. She brought in sample blogs from other commercial bloggers (this blog is a personal blog, but there are other blogs out there that are written and run by corporate insiders, for the purpose of putting a personal face on the corporation) and blogs by other superintendents. She mentioned examples of blogs run by other school districts, teachers, students, and classrooms. She included information about blogs from the American School Board Journal, who made the point that blogging is a way of establishing direct communication with the community and enhancing transparency (which incidentally leads to trust. See my other blog for stories about this.) Mrs. Cranston then tied blogging back to Rockwood's stated goals of enhancing communication with its community through use of social media tools. In short (can I say that at this point?), the Director of Communications made an excellent case for allowing the Superintendent to blog, backed up by experiences of other superintendents and districts, research from other school boards, and the district's goals.

The Gang of Four, however, was not convinced.

In fact, each of them had their own reasons why this was just not a Good Thing.

Bill Adams wondered how it was different than the Ask the Superintendent email link on the district web site. Mrs. Cranston explained how this was more interactive and would allow people throughout the district to watch entire conversation threads as they took shape through comments to the blog and responses from the Superintendent. The Communications Department has come up with and entire operational plan to keep these comments manageable, relevant, and appropriate, involving mandatory registration for commenting, content filtering similar to how Rockwood filters email for keywords, and final human approval necessary for comments to be posted. She went on to explain how the volume of email now is fairly low and manageable (around 10 per week or so). In my opinion, and those of my readers who have emailed me and commented to my post asking about the Superintendent's Blog, I believe the number of letters and questions would go up as the ease of communication would be increased.


I'm sorry to keep relating this to my day job, but this particular topic is very relevant to what I do and what I teach every day. I teach groups of people how to form into teams. One of the best ways to do this, to enhance collaboration, create trust, establish relationships, is to lower the cost of communication. Ask the Superintendent is one-way communication for everyone but the person who asked the question. Someone sends in a question, and Dr. Larson sees to it that the question is answered and a response is sent. Mrs. Cranston stated that questions that were seen frequently were moved onto the district Frequently Asked Questions list, so that others may view the answers. But no one else sees the answer! Again, however, this inhibits the free flow of information that happens when groups of people are able to interact freely. This blog would give people a forum where that easy communication could happen. There are no good reasons why the Superintendent should not be allowed to blog. This leaves one to wonder what the other reasons are...


Beth Fitzgerald spoke about something called astroturfing. As the director of the Magic House, she spoke of how marketing firms had approached her about creating blogs to advocate for the Magic House, and how suspicious this made her of blogging in general. Paraphrasing her feelings, she thought that since marketing firms are using blogs for astroturfing, blogs, in general, can't be trusted. She felt that blogging was a fad that would pass, evidence to the contrary not withstanding. She also pondered over the possibility that special interest groups would overwhelm the blog with comments and responses, making it seem as if large segments of public opinion adhered to some belief when it was only a few devoted, passionate people posting about some issue that concerned them. It was about this time that at least one person on the Board stared directly at some POCC members who happened to be sitting next to me.

Rao Kaza spoke up in favor of the Superintendent's blog at this point. He seems to be a little more technologically savvy than some of the other board members and seems to be more familiar with blogs and blogging. His was the only board voice in favor of this new form of communication for Dr. Larson.

Board President Janet Strate raised an issue about why the Communications Department was focusing on a new form of communication when the Board's request to establish speaking relationships with rotary clubs, civic organizations, and other groups in Rockwood was still pending. The Board had requested that the district find opportunities to speak to local groups in person to basically discuss Rockwood issues with groups that the district might otherwise not have any relationship with. Mrs. Cranston explained that this is and has been in progress but that these civic groups are very choosy about whom they allow to speak at their meetings. She is trying to get speaking opportunities at these groups all the time, but they are hard to come by.

There was a comment about now about how the blog was concerning "for legal reasons". Maybe I'm just cynical (no, me??? Could it be? Cynical of this Board?), but it sure seems like "For legal reasons" is the equivalent of saying "It's for the children!". Both sound really good, cannot be argued against without being made to look bad, and neither requires any logical reasoning to be accepted. If you hear this Board mention "legal reasons", ask yourself what they're really afraid of...


Again, reluctance on the part of a Board member for a seemingly unrelated or imagined reason. Maybe they just don't want Dr. Larson to blog... I wonder, if someone else were the Superintendent, would they feel this way?

Finally, the Gang of Four accepted Beth Fitzgerald's suggestion that Mrs. Cranston set up a blog that would be kept internal to Rockwood to allow Dr. Larson to write posts and have them read by teachers and staff only. If this goes well, they'll eventually let him go public with it. Anyone want to place any bets as to whether this ever happens?

Superintendent's Update

My notes began to get a bit sketchy here, because the original open session dragged on for so long, lost in trivia. My laptop battery was dying, and I was trying to conserve its life for as long as possible.

Dr. Larson deferred most of his update to Gloria Ventura who gave an update on a program she has been heading to reduce teen drinking and drug abuse in and around Rockwood. The district received the grant last September and she has been working, overseeing it, since November. There are only three districts in the area with a grant such as this, so Rockwood is very fortunate to have this, and to have her working on this program. They are doing their best to reduce teen drinking by working with local police departments (Ballwin, Ellisville, and one other). We have had our grant increased by $27777, which we are passing directly through to these police departments. They, in turn, are stepping up enforcement efforts, employing teens to help them catch stores selling to minors, and other things.

Long Range Planning Committee report

I have to apologize to Dr. Peckron here for not including a summary of what she said. Her presentation was valuable, focused, and informative. I just didn't take any notes on it.

Online community store demonstration

A demonstration was given showing the new website where people can sign up their children for Rockwood educational and sporting programs, like SwimAmerica. this new website allows parents to register, add children to their profile, and then choose, signup and pay for Rockwood programs. Speaking from parental experience, this site is 10X better than the previous website they had for this, and 100X better than being forced to register by mail. Welcome to the 21st Century, Rockwood! Great site, and a great job.

Remaining issues

There were two other issues discussed at the end of the meeting, but my battery was dead at this point, so I have no notes. This meeting went on a **lot** longer than I expected, and my nearly 3 hour battery was exhausted by this time. They did discuss elementary school capacity reports and the inclusion of secondary special education students in classroom counts at the end. I believe these presentations were again given by Shirley Broz. Another gentleman took the lead in discussing his cadre of counselors who are splitting time between the different schools. He had created a schedule that put his limited number of counselors at as many schools as possible, while allowing them to be there long enough to actually provide some balance. Mary Battenberg had some concerns about the distribution of counselors and the time they spent at each school. She discussed why she thought Lafayette High School needed more time more frequently. The Board then offered guidance to this gentleman about considering need over time when creating his schedule.

Conclusion

Boy, this was a long meeting. For the amount of actual content, this meeting went way too long. This board has a habit of grilling those who come in front of it about minute details of their presentations, instead of focusing on setting policy and direction for the district. It does seem that they seem to be lost among the trees many times.

As always, I encourage any and all of you to attend Board of Education meetings. The next one will be on September 20th beginning at 6:00 PM. Please come and draw your own conclusions. If you'd like to chat, I'll be in the front row as usual.

-- bab

Friday, September 7, 2007

Should the superintendent blog?

If Dr. Larson had a blog, would you read it? Would you add comments to it?

He is considering starting a blog to better communicate with Rockwood students, faculty, staff, parents, and patrons. If he did this, would you participate? You'd be reading things he directly wrote, you'd be able to respond directly to him, and hear what he thinks. You could have a conversation with him online.

If you're interested in this, please email me through this blog or leave a comment here. I'll gather them up and forward them to the district.

Thanks!

bab